Privacy Policy

Your Privacy
Matters to Us

We are committed to protecting your personal data and being transparent about how we collect, use, and share your information.

Last updated: December 2024

Introduction

Vibseek ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sound discovery platform and related services (collectively, the "Service").

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Service, you consent to the data practices described in this policy.

Information We Collect

Personal Information

  • Account information (name, email address, artist name)
  • Profile information (location, experience level, user type - buyer or seller)
  • Payment information (processed securely through Stripe, PayPal, and other payment processors)
  • Communication preferences and marketing consent
  • Social media profiles and portfolio information (for sellers)

Usage Data

  • Search queries and AI-powered sound discovery interactions
  • Content preferences, download history, and purchase records
  • Platform usage patterns and feature interactions
  • Device information, browser type, and IP address
  • Session data and user journey analytics

Content Data

  • Audio files uploaded by sellers (stored permanently until deletion requested)
  • Project descriptions and sound requests
  • Reviews, ratings, and feedback
  • Community interactions and messages
  • Audio analysis data (BPM, key, genre classification)

How We Use Your Information

Service Provision

To provide, maintain, and improve our AI-powered sound discovery platform, facilitate transactions between buyers and sellers, and process commission payments (10-30% of sales).

Personalization

To personalize your experience, recommend relevant sounds using third-party AI services, and improve search results based on your preferences and usage patterns.

Communication

To send you service-related notifications, updates, and respond to your inquiries.

Analytics

To analyze usage patterns using PostHog analytics, conduct A/B testing, and develop new features. We do not use your data to train AI models.

Legal Compliance

To comply with legal obligations, enforce our terms of service, and protect our rights and interests.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party service providers including Stripe and PayPal for payment processing, Supabase for database services, PostHog for analytics, and third-party AI services for sound discovery
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • Consent: When you have given explicit consent for specific sharing purposes

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Request limitation of how we process your personal data.

Right to Data Portability

Request transfer of your data to another service provider.

Right to Object

Object to processing of your personal data for marketing or legitimate interests.

To exercise any of these rights, please contact us at support@vibseek.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit and at rest through Supabase
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure EU-based data centers and infrastructure
  • Employee training on data protection
  • Payment data handled exclusively by certified payment processors (Stripe, PayPal)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your account is active and deleted upon account closure
  • Usage Data: Typically retained for 2 years for analytics and service improvement
  • Audio Content: Stored permanently until you request deletion or account closure
  • Payment Data: Handled and retained by payment processors according to their policies
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

Required for basic platform functionality and security.

Analytics Cookies

PostHog analytics cookies help us understand how you use our platform to improve our services. We do not use advertising tracking cookies.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

Account Management and Authentication

Currently, Vibseek operates without user authentication. However, we plan to implement user accounts in the near future with the following features:

  • Account Types: Different account types for buyers and sellers with tailored features
  • Data Deletion: When you delete your account, all associated personal data will be permanently removed from our systems
  • Content Ownership: Sellers will have full control over their uploaded content and can request deletion at any time
  • Subscription Management: Buyers will be able to manage their subscription tiers and payment methods

We will update this privacy policy when authentication features are implemented.

International Data Transfers

Your personal data is primarily stored and processed in the European Union through our Supabase database. When we use third-party services (such as payment processors or AI services), we ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions under GDPR.

Content Moderation and Rights

Vibseek operates on a trust-based system for intellectual property rights. We rely on users to accurately represent their ownership of uploaded content.

  • Human Review: All uploaded content undergoes human review before being made available on the platform
  • Flagging System: Users can report content that violates our terms or infringes on rights
  • Content Removal: Flagged content will be reviewed and removed if found to violate our policies
  • DMCA Compliance: We handle DMCA takedown requests individually and promptly
  • Automated Scanning: We plan to implement automated content scanning tools in the future

If you believe your intellectual property rights have been violated, please contact us immediately at support@vibseek.com.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Music Industry Compliance

As a platform facilitating the sale of audio content, Vibseek is committed to respecting intellectual property rights and industry standards:

  • Current Status: We are not currently subject to specific music industry regulations, but we monitor developments in this area
  • Future Partnerships: We may establish partnerships with music rights organizations (ASCAP, BMI, etc.) as we grow
  • DMCA Compliance: We handle DMCA takedown requests individually and promptly
  • Revenue Sharing: We take a 10-30% commission from sales, with the remainder going to content creators
  • Content Verification: We rely on user honesty regarding content ownership and rights

We will update our compliance measures as the platform grows and industry requirements evolve.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@vibseek.com

Data Protection Officer: privacy@vibseek.com

Marketing Communications: Currently, we do not have an active email marketing service. When we implement one, you will be able to unsubscribe from marketing emails while still receiving important service notifications.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with applicable law.